Privacy Policy

Effective Date: 01/01/2025

First Stop values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website https://askfirststop.com (“Website”). By using our Website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information in the following ways:

1.1 Personal Information You Provide

When you use our Website, including when you purchase a Ticket Playbook, contact customer support, or sign up for updates, we may collect the following personal information:

• Name
• Email address
• Billing information (processed through a third-party payment processor; we do not store payment details)
• State, city, and ticket type information (for providing tailored ticket playbooks)
• Any information you provide through customer support inquiries

1.2 Automatically Collected Information

We automatically collect certain data when you visit our Website, including:

• IP address
• Browser type and device information
• Pages visited and time spent on our Website
• Referring website
• Cookies and tracking technologies (see Section 5 for details)

2. How We Use Your Information

We use your information for the following purposes:

• To provide and improve our services
• To process transactions and deliver your Ticket Playbook
• To respond to customer inquiries and provide support
• To analyze website traffic and usage trends
• To send transactional emails (e.g., order confirmations, service updates)
• To send promotional emails (you can opt out at any time)
• To comply with legal requirements

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share your information in the following circumstances:

3.1 Service Providers

We may share your information with trusted third-party vendors who help us operate our Website, process payments, or provide customer support. These vendors are contractually obligated to protect your information.

3.2 Legal Compliance

We may disclose your information if required to do so by law or in response to valid legal requests, such as subpoenas or court orders.

3.3 Business Transfers

If First Stop is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify users of any such changes.

4. Data Retention & Security

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law. We implement industry-standard security measures to protect your data but cannot guarantee absolute security.

5. Cookies & Tracking Technologies

Our Website uses cookies and similar tracking technologies to improve user experience and analyze website traffic. You can manage cookie settings through your browser preferences.

6. Your Rights & Choices

6.1 Access & Updates

You may request access to or updates of your personal information by contacting us at info@trafficticketassist.com.

6.2 Opt-Out Options

• Marketing Emails: You may unsubscribe from promotional emails by clicking the “unsubscribe” link in the email.
• Cookies: Most browsers allow you to refuse cookies. However, this may affect website functionality.

7. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of external sites and encourage you to review their privacy policies.

8. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children. If you believe we have received such data, please contact us to request deletion.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.” Your continued use of our Website constitutes acceptance of these changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: info@trafficticketassist.com
Website: https://askfirststop.com